We're rolling out a major update: billing is getting integrated directly into your dashboard. Everything you need to set up, manage, and pay for your server is now in one place.
What's Changing
We've been working on making server management as straightforward as possible. No more bouncing between sites, managing separate accounts, or dealing with confusing steps. With this update, billing lives right where it should be: inside your dashboard.
For New Customers
Setting up and managing your server is about to get way simpler. If you're looking to get started, check out our Minecraft server hosting plans. Here's what's changing:
- Pay During Server Creation: Complete your payment right in the server creation wizard. Pick your resources, see the price, and you're done.
- Upgrade or Downgrade from Settings: Need more RAM? Want to scale down? Just head to your server settings, select your new resources, see the updated price, and confirm. No tickets, no waiting.
- Cancel by Deleting Your Server: Want to end your subscription? Simply delete your server and you're done.* No hunting for cancellation buttons in a separate billing portal.
Everything's in one place now.
*Servers must be active for a minimum of 30 days before cancellation.
For Existing Customers
If you already have a subscription with us, don't worry. Your current subscriptions stay exactly as they are. No changes needed on your end, and no action required.
That said, if you'd prefer to switch to the new system, you're welcome to do so. Just cancel your old subscription and set up fresh through the dashboard.
A Note on Pricing
You might've heard that memory prices are going wild right now. Demand is through the roof and supply is tight. We're talking about 350% increases on our end, which hits our server build costs pretty hard.
Here's the deal: we're not raising prices right now. We're running off our current stock, so you're good for the time being. However, if we have to start buying memory at these new prices, we'll probably need to adjust our rates to keep service quality where it should be. For more details, see our currency policy update.
If you already have a subscription, your pricing stays locked in. We're not touching existing customer rates.
Looking Ahead
Thanks for rolling with us through these changes. We're excited to wrap up 2025 strong and kick off 2026 with fresh features, new milestones, and growing the community even more. Learn more about our team and what drives us.
As always, if you have any questions about this update or need help with the new billing system, our support team is here for you.
Frequently Asked Questions
How do I pay for my Falix server?
With the new billing integration, you pay directly during server creation in your dashboard. Select your resources, see the price, and complete payment in one step — no separate billing portal needed.
Can I upgrade my Falix server plan?
Yes. Go to your server settings in the dashboard, select your new resource levels, review the updated price, and confirm. The upgrade takes effect immediately with no tickets or waiting required.
How do I cancel my Falix subscription?
Simply delete your server from your dashboard to end your subscription. Note that servers must be active for a minimum of 30 days before cancellation.
Will my existing Falix subscription pricing change?
No. If you already have an active subscription, your pricing stays locked in. The billing integration update does not affect existing customer rates.
Get Started with Falix Hosting
Ready to experience seamless server management with integrated billing? Falix makes it easy to set up, manage, and scale your server — all from one dashboard.
- Free plan available — Start hosting without spending a penny
- Premium plans from just EUR 1.75/GB — Scale when you're ready
- One-click modpack installs — No manual setup required
- Global server locations — Low latency for players worldwide
- Full file access & FTP — Complete control over your server
Ready to get started? Create your server now or check out our free hosting plan.
Join the Falix Community
Got questions or need help with your server? Join our Discord community where thousands of server owners share tips, get support, and connect.
~ Lily, Content Writer at Falix